Service quality gap analysis toward customer loyalty: practical guidelines for casino hotels [An article from: International Journal of Hospitality Management] book download

Service quality gap analysis toward customer loyalty: practical guidelines for casino hotels [An article from: International Journal of Hospitality Management] S.L. Chen McCain, S. (Shawn) Jang and C. Hu

S.L. Chen McCain, S. (Shawn) Jang and C. Hu


Download Service quality gap analysis toward customer loyalty: practical guidelines for casino hotels [An article from: International Journal of Hospitality Management]



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